Refund Policy

Last Updated: December 15, 2024

60-Day Money-Back Guarantee

We stand behind our product. If you're not completely satisfied, we'll refund your purchase—no questions asked.

Our Guarantee

We're confident you'll love NauseaLyte. That's why we offer a 60-day money-back guarantee on all purchases. If you're not satisfied with your purchase for any reason, simply contact us within 60 days of your order date for a full refund.

How to Request a Refund

1. Contact Us

Email [email protected] with your order number

2. Return Product

We'll provide a return shipping label if needed

3. Get Refunded

Refund processed within 5-7 business days

Refund Conditions

  • Refund requests must be made within 60 days of the original purchase date
  • Products may be opened and partially used—we want you to try it
  • Original shipping costs are non-refundable
  • Refunds are issued to the original payment method
  • Please allow 5-7 business days for the refund to appear on your statement

Subscription Cancellations

You can cancel your subscription at any time. Here's what you need to know:

  • Cancel anytime by emailing [email protected]
  • Cancellation takes effect at the end of your current billing cycle
  • You'll continue to receive any orders already processed
  • No cancellation fees or penalties
  • You can reactivate your subscription at any time

Damaged or Defective Products

If your product arrives damaged or defective, please contact us immediately at [email protected]. Include photos of the damage and your order number. We'll send a replacement at no additional cost.

Wrong Item Received

If you received the wrong item, please contact us within 7 days of delivery. We'll arrange for the correct item to be sent and provide a prepaid return label for the incorrect item.

Exchanges

Want to exchange for a different flavor or package size? Contact us and we'll help you make the switch. Exchanges are subject to product availability and any price differences.

Contact Us

Have questions about our refund policy? We're here to help.

Email: [email protected]

Response time: Within 24-48 hours