Privacy Policy

Last Updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and shipping address when you place an order
  • Payment information (processed securely through our payment processor)
  • Communications you send to us via email or contact forms
  • Survey responses and feedback you provide

We automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and products
  • Detect and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (payment processors, shipping carriers, email services)
  • Analytics providers to help us understand website usage
  • Law enforcement when required by law

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Deliver relevant advertisements
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Facebook and Advertising

We use Facebook Pixel and similar advertising technologies to:

  • Measure the effectiveness of our advertising
  • Show you relevant ads on Facebook and other platforms
  • Create custom audiences for advertising purposes

You can opt out of personalized advertising through your Facebook settings or by using the Digital Advertising Alliance's opt-out tool at optout.aboutads.info.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to certain processing of your data

To exercise these rights, please contact us at [email protected].

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Our website and products are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]